Thank you for choosing and using SmartGaGa. We value our users’ experience and try our best to solve problems for all users. However, since we receive a lot of user feedback and support requests every day, in order to help us solve the problem faster, please check this article before reaching us.
- Click the report button and copy the Guid if you have a problem using SmartGaGa. Check the image below for more details:
- Please send us the GUID above when you contact us.Then describe the problem in as much detail as possible, preferably with a screenshot.
- Find SmartGaGa’s installation directory folder, which contains a compressed file called logs that records your current problems. Please send this file to us.Please check the image below for details
- We are a team based in China. Due to the time difference, the reply may be slow. Please wait patiently. This is our Discord server which has support in various languages. >>> https://discord.gg/uaVdmk2
Please comment below if you have any questions. Thanks for all the support.Regards, SmartGaGa team.